כשפים?

a month ago at the kotel a woman approached me with a – spiritual? – problem, as i look like a rabbi with a long white beard, but am not. +-37 old, from nice, france, on a regular family trip here. since age 17 she says she has a "mask" in front of her eyes, it is definitely not a medical problem. looks well and inteligent though naturally anxious. it might be a curse put on her by an arab at that age, so she thinks. left me her nr. in nice. how can we help her? (i am referring to you because of an article last week in tidbits on sorcerers).